Our range of products, which include MetroGrid, Attendance Tracker, Aspire OCR, Helpdesk and Utility Billing, serve a number of functions and aim to facilitate the running of businesses more efficiently.
MetroGrid is our mobile application intended to make reporting incidents and service delivery issues to the municipality easier. It’s an extension of the City Next platform from Microsoft, allowing cities, municipalities and service providers to be able to listen to their customers and communicate with them more effectively. Using this app allows users to:
The Attendance Tracker system is designed to manage employee attendance by providing tools that assist in automating the manual process of keeping such a record. The system captures attendance on-premise and off-premise. The on-premise technology makes use of biometrics that allows tracking of employee check-in and check-out movement. The off-premise attendance tracking makes use of a mobile application that allows the user to check-in and out of the client’s premise.
In addition, Attendance Tracker also provides functionalities such as:
Aspire OCR, our optical character recognition solution, functions as an add-on to Microsoft Sharepoint. It reads metadata using OCR from the documents and updates fields or columns in a document library. This product is available on various platforms:
A service desk is a primary IT function within the discipline of IT Service Management (ITSM) as defined by the Information Technology Infrastructure Library (ITIL). It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff. Helpdesk also aims to satisfy both customer and IT provider objectives. The features of Helpdesk are:
Utility Billing is a module built onto the Microsoft Dynamics NAV platform. This module provides an overview of customers and ERF's.
Utility Billing is fully integrated with Dynamics NAV, general ledger and accounts receivable modules, on which you are able to view reports and statistics, keep track of all meters and post utility transactions. The capabilities of this product includes:
Integrated Enterprise Mobile Workplace WorksPad turns iPad, iPhone and Android devices into functional enterprise mobile workplaces, providing business users with a wide range of capabilities, user-friendly interface, and enterprise-grade security in single app for iOS and Android. WorksPad’s capabilities include: